United Kingdom Shipping
Free Standard Shipping on our collagen drinks limited offer. (orders over £15) – Please allow 2– 4 working days
Standard saver shipping – Please allow 1 – 2 working days - £2.99 (Royal Mail First class)
Next day shipping - £4.99 – (Please place orders before 12.30pm (GMT)
Orders over £50 will be delivered free next day by APC courier if placed by 12.30pm
Please allow 8 – 10 Working days for shipping – Tracked and signed with Royal Mail
Flat Shipping Rate: £14.99
North America, £21.20
South America, £21.20
Middle East, UAE Dubai, Abu Dhabi- £21.20
Terms and conditions of delivery
Orders placed before 12.30pm (GMT) will be dispatched the same day. (excluding weekends & Bank holidays)
Orders placed after 1pm (GMT) will be dispatched the following day. (excluding weekends & Bank holidays)
Orders placed on Fridays after 12.30pm (GMT) will be dispatched the following Monday.
Orders placed at weekends and bank holidays will be dispatched the next working day.
We are happy to accept returns for damaged products or if you are unhappy with your product it must be returned sealed and un opened. If you receive faulty or tampered with goods please contact us before returning so we can have a better understanding of your return. For all returns please send them direct to our manufacture Marked RETURNS with your invoice enclosed with details of your return. We aim to sort returns cases within 7 working days. Please send all returns RECORDED delivery. We will not cover return delivery costs or be liable for lost returns.
Please send all returns to:
Luddite way Business park,
Unit 15, Rawfolds way
Customs in your country - International deliveries need to pass through customs, legal, regulatory and certain practical restrictions.You are responsible for checking with customs before placing an order for international delivery.
If your delivery address is outside the EU, Please check thresholds and duties for your delivery address before placing an order as costs will incur. We will not be liable for import restrictions, any additional taxes, fees or levies or import duty on products. Disposal of products by customs may occur and we will not be responsible. It is your responsibility to research the country of destinations LAWS.
We will not be liable for items held up at customs, delivery depots or local post offices. We will provide you with a tracking number and it is your responsibility for the goods once they have been shipped.
To comply with the legislation, You or the persons named on the parcel (if it is a gift), may be required to pay additional taxes, fees or levies or import duty on products. MAKE SURE that you enter the correct delivery address and postcode.
If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery will be in the hands of customs and may be held up. Beautycoll will not be liable for this.You are responsible for assuring that the product can be lawfully imported to the destination country.When ordering, the recipient is the importer (not Beautycoll) of record and must comply with laws and regulations of the country.